SkinAnalyzer support
hotline
Monday-Friday 10-12 am, 4-6 pm CET phone +49-7071-2536960Field service & brochures
In order to protect the environment and keep system costs low, we do not offer field service, glossy brochures or on-site product presentations. Information on the system can be found on our web site. Additionally, you can order an evaluation system for testing at low costs.
SkinAnalyzer tubes
Two different kinds of tubes for the microscopy camera are available: open (for SkinAnalyzer TOPO) and closed (for SkinAnalyzer DESQ and SEBU). The open tube is rather sturdy and can be cleaned with an alcohol-based disinfectant. The cover glass of the closed tube may not be scratched. Therefore, it must be cleaned with a soft cloth and a disinfectant suitable for acrylic glass (e.g. HEXAWOL®).
SkinAnalyzer installation
An installation CD comes with the SkinAnalyzer system. After inserting it into the computer's CD-ROM drive, installation should start automatically. In case 'Autostart' is disabled, please select the CD-ROM drive in Explorer and start the setup programme. The installation wizard will guide you through the programme installation. It is usually sufficient to accept the default settings and click 'Next'.
Start SkinAnalyzer
To start SkinAnalyzer, select 'SkinAnalyzer Starter' in the Start Menu, then select a SkinAnalyzer module.
System Requirements & Test Program
SkinAnalyzer requires the following hardware in order to run properly:
- Operating System: Windows XP, Vista or Windows 7
- free USB 2.0 port
- graphics card with DirectX or OpenGL support
- 512MB of RAM
If you're unsure as to whether your computer is suitable for the software or not, there's a test program available for download to determine if it meets the requirements.


